Refund Policy

Last Updated: February 8, 2026

At Compass, we want you to be completely satisfied with your purchase. This refund policy outlines how refunds are handled for all Compass subscriptions.

14-Day Money-Back Guarantee

All Compass subscriptions come with a 14-day money-back guarantee. If you are not satisfied with your purchase for any reason, you can request a full refund within 14 days of your purchase date. No questions asked.

How to Request a Refund

To request a refund, please contact us at support@getcompass.dev within 14 days of your purchase date. Please include your account email address and order details. Refunds are processed by Paddle, our merchant of record, and will be returned to your original payment method.

Refund Processing

Once your refund request is approved, Paddle will process the refund using the same payment method used for the original purchase. Card refunds typically take 3-5 business days to appear on your statement. PayPal refunds typically appear within 48 hours.

Subscription Cancellations

You can cancel your subscription at any time from your account dashboard. When you cancel, your subscription will remain active until the end of your current billing period. After cancellation, you will not be charged for any subsequent billing periods.

Merchant of Record

All payments and refunds for Compass are handled by Paddle, which acts as our merchant of record. Paddle's buyer terms apply to all transactions. For more information, see Paddle's Buyer Terms.